Healthwatch Surrey is an independent service listening to Surrey residents’ experiences of health and social care in Surrey.

They provide feedback, reports and recommendations to service providers and decision makers to influence, inform and, if necessary, challenge decisions and plans both for existing services and new ones.

Their Helpdesk can also provide information and signposting about health and care services:

To share your experience of health and social care or for information and signposting, you can contact their Helpdesk via:

Telephone: 0303 303 0023

SMS (text only): 07592 787533

Email: enquiries@healthwatchsurrey.co.uk

Website: https://www.healthwatchsurrey.co.uk/feedback-centre/

They also provide an advocacy service in partnership with Surrey Independent Living Council (SILC). If you live in Surrey and are unhappy with the NHS treatment you have received, our team can provide free, confidential and independent support to help you to make a complaint about an NHS service. This team is called the Independent Health Complaints Advocacy service. It is provided by Healthwatch Surrey in partnership with SILC (Surrey Independent Living Charity).

You can contact the team via:

•          Telephone: 01483 310 500

•          Text (SMS): 07704 265 377

•          Email: nhsadvocacy@surreyilc.org.uk

•          Website: www.surreyilc.org.uk